Contact
A formal service channel
Servers, networks, mail and communications bear directly on daily revenue and customer trust. When something goes wrong, a company needs to report it quickly, have it recorded, and see it resolved.
How to reach us
OpenFor Telecommunications Co., Ltd. handles inquiries about enterprise cloud, colocation, IDC, VPN, business email, cloud PBX, network security, backup and IT infrastructure.
If your servers are unstable, mail goes missing, network connections are exposed, backups are insufficient, remote working is unsafe, or you want to move systems to the cloud, our formal phone lines and service desk are there to help.
Before calling about cloud or telecom services, it helps to have to hand: where your servers currently sit, the operating system, your domain, the number of mail accounts and users, data volume, how often backups are needed, whether you have multi-site connections, and whether VPN or cloud PBX is required. These let us judge the right combination of services faster, and reduce misunderstandings during planning.
What we provide sits underneath a company's daily operations, which makes the quality and speed of contact part of the service itself. Servers, networks, mail and communications bear directly on revenue and customer trust; when something goes wrong, a company needs to report it quickly, have it recorded, and see it resolved. Clear contact details establish a formal channel, so clients can reach support both in normal times and in an incident.
If you are planning new servers, migrating systems, tightening security, designing disaster recovery, renewing mail services or adopting a cloud PBX, please use the details below. Our team will assess your servers, network, backup, access control and security requirements, and help build a cloud and telecom environment that is more stable, more manageable and better able to keep running.
Contact
Official contact details are below. Please state the purpose of your call and our operator will transfer you to the right department.
- Company
- 豐澤電信股份有限公司
- Telephone
- 07-8135131
- Fax
- 07-2134586
- Address
- 8F, No. 31, Tianhou St., Qianzhen Dist., Kaohsiung City, Taiwan
- Sales (toll-free)
- 0800-868-658
- Customer Support (toll-free)
- 0800-865-878
- Finance (toll-free)
- 0800-868-578
Which department to ask
Sales
New project inquiries, product briefings, business partnerships, strategic alliances and presentation arrangements.
Customer Support
Help for existing clients: usage questions, feature issues, fault reports, after-sales follow-up and service feedback.
Finance
Quotations, contract payments, invoices, payment status and confirmation of financial records.
Useful to have ready
These let us judge the right combination of services faster, and reduce misunderstandings.
- Where your servers sit, and the operating system
- Your domain and number of mail accounts
- Number of users and data volume
- How often backups are needed
- Whether you need multi-site connections
- Whether VPN or cloud PBX is required